Privacy Policy

Last updated: April 8, 2026

1. Introduction

This Privacy Policy describes how personal data of users of this website is collected, used, and protected, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and other applicable legislation.

By using this website, the user accepts the terms of this Policy.

2. Data Controller

The data controller is:

  • Entity: Louro Wines
  • Contact email: info@lourowines.pt
  • Address: Rua José Elias Garcia, 32 - 7000-609 Évora - Portugal

3. Data Collected

This website does not use cookies to collect personal data.

However, the following data may be collected through the contact form:

  • Name
  • Email address
  • Phone number
  • Message content
  • Any other data voluntarily provided by the user

4. Purpose of Processing

The personal data collected is used exclusively for:

  • Responding to contact requests
  • Providing information requested by the user
  • Managing communications with the user

5. Legal Basis

Data processing is based on:

  • Consent of the data subject (Art. 6(1)(a) GDPR)
  • Pre-contractual steps at the request of the data subject (when applicable)

6. Data Sharing with Third Parties

This website uses third-party services for specific functionalities:

6.1 Map Services

External services may be used to display maps (e.g., map APIs). These services may collect data such as IP address and browsing data.

6.2 Spam Protection

Forms may use third-party services for spam prevention. These services may analyze user behavior to distinguish between human and automated interactions.

Data processed by these services is subject to the privacy policies of the respective providers.

7. International Data Transfers

If service providers are located outside the European Economic Area (EEA), international data transfers may occur, ensuring compliance with appropriate legal safeguards.

8. Data Retention

Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

9. Data Subject Rights

Under applicable law, the user has the right to:

  • Access their personal data
  • Request correction of inaccurate data
  • Request deletion of data
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise these rights, the user should contact the controller using the details provided.

10. Data Security

Appropriate technical and organizational measures are implemented to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.

11. Links to Third-Party Websites

This website may contain links to external websites and is not responsible for their privacy practices.

12. Changes to This Policy

This Privacy Policy may be updated at any time. Users are advised to review this page periodically.

13. Contact

For any questions regarding this Policy or the processing of personal data, please contact:

Email: info@lourowines.pt